Be Kind
Yay! You snagged an appointment with us! Booooo! You need to cancel because something has come up. We get it. Our cancelation policy is super duper clear so there won't be any confusion or sad faces when canceling.
Due to the nature of our business, all salon and spa appointments, unless otherwise noted, require a nonrefundable deposit (regardless of Events Beyond Control) of $50.00 for haircut only appointments, $100.00 for all appointments under $200.00 and $200.00 for all appointments exceeding $200.00.
A $100.00 nonrefundable deposit (regardless of Events Beyond Control) is required for all skincare appointments and a $50.00 deposit for all other appointments excluding waxing, spray tans and permanent makeup appointments. Please see our separate cancellation policy for all permanent makeup appointments. Most salon and spa appointments may transfer their deposit if a minimum of 48hrs notice is given. Larissa Lake and Co. LLC reserves the right to charge the authorized credit card for the entire cost of the appointment scheduled should the client fail to give a minimum of 48hrs notice. All same day cancelations (regardless of Events Beyond Control) will result in losing your deposit. We appreciate your willingness to respect our policy and time.
Please note, all MICROBLADING and PERMANENT MAKEUP reservations have an entirely separate cancelation policy for all deposits only as stated in the disclosure below.
Disclosure
We require a $200 NON REFUNDABLE deposit (+tax and $8 administrative fee) to book your appointment. Your deposit is deducted from the total cost at the time of your visit and is transferable once outside 30 days of your appointment. If you need to reschedule for ANY reason within 30 days it will result in the forfeit of the original deposit and require another non refundable $200 deposit to book the new appointment. We do not hold/book any appointments without a deposit and signed disclosure.
You cannot receive this procedure if you are pregnant, breastfeeding, or receiving chemo therapy during the time of the appointment. If you keloid scar, there is a risk that you may keloid scar with this procedure. If you are under 18, you need a parent/guardian to accompany you to your appointments and sign for you. If you are a diabetic, insulin dependent or not, we require a doctor clearance on their letterhead. As with all tattoos, it is unpredictable how your skin will take/hold ink. We cannot guarantee the final result of any aspects of the tattoo including color, ink retention, appearance of lines, etc.
The whole initial appointment is about 1.5 hours and the process is you fill out medical paperwork including a release, we may take a before picture, clean up the brows with wax and/or tweezing, fill them in, decide on the shape you like, apply a topical anesthetic, tattoo, and take an after picture. Initial healing/scabbing is about 1-2 weeks (everyone is different) and full healing for visibility takes about 6-8 weeks. Your first 6-8 week touch up is included in the initial total cost. Any additional appointments whether requested, suggested, or required are an additional cost of $200+tax. Although most clients are satisfied after 2 appointments, some clients need more work than others; so we cannot guarantee you won't need more appointments for your specific desired look. As long as the area doesn't need to be mapped out again, it's considered a touch up. The amount of time it "lasts" in between touchups is entirely individually based. It's subjective, so basically you decide when you feel like you need one, provided the outline is still clearly visible for the artist.
Procedure preparation: Let your brows grow out and stop using any retinal and/or acne medication at least 2 weeks prior to your appointment. Do not consume any alcohol or blood thinners (unless prescribed by a doctor) 24 hours before your appointment.
Aftercare: Strenuous activity/sweating is not recommended for at least 2 days post procedure and you should avoid the sun, saltwater, and chlorine while healing. Do not pick or scratch scabs, sleep on the tattoo, use retinal anywhere near, or apply anything to the tattooed area. You cannot get them wet until your scabs come off and scabbing could be 1-2 weeks; everyone is different. Washing around them is fine. After you're done scabbing it is important to always protect your tattoo from sun exposure and any products that may peel the skin.
Returns
Due to the nature of our business, we can not accept returns for product purchases. This includes but is not limited to LINDEN, Halo Couture, Mizzi Cosmetics, Oribe, PCA skin, Hydrafacial, Spongelle, IS CLINICAL, Kelley Baker Brows and Capri Blue.
Thank you for your understanding.
Etiquette
At this time we are not allowing guests due to the Reopening Guidelines mandated by the State of Connecticut. Thank you for your understanding.